Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! capping my bill

how do i set a cap to stop my bill going over a certain amount.

Resolved! Can not find my address on O2

Good morning. I have tried many times to get a Monthly Pay Phone but always I can not find my address. It only appear some flats in the list. As my flat is new I thought that it was happening because the Council Tax was not with Band on, but I alread...

Resolved! "Change your mind"

I have had a new iPhone 13 for just over a week. I have been having buyers remorse that perhaps I should have ordered one with more storage. I am waiting a return postage bag to send it back. I have used the phone for a short time very carefully, in ...

safesearch

how do i turn safe search off?

Resolved! Upgrade Via WhatsApp

Hi. I recently upgraded my contract via o2 on WhatsApp, and I'm trying to look at upgrading my other contract but all my conversations are lost when I switched to my new phone, so I can't find how to contact the WhatsApp team again :'(

Resolved! Wrong order

I made an order but thought it was an iPhone but it went through all wrong. Trying to cancel it so I can order correct device but can’t get hold of anyone . Any ideas

Resolved! Overdue payment

Good afternoon I have a query on my 02 app with my device plan stating that its over due I've checked my bank and it come out on the date it was supposed to. I have one payment left next month and my device plan is paid and I don't want to upgrade as...