Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Cancel phone contract

Hi I’m after cancelling my phone contract but I need to know what left to pay off

moblie data

Hi when I turn off my WiFi my mobile data won't work, I have just upgraded my tablet and 5g network but my data won't work any advice please

Keep My Number Form

How ,long does it take to fix an online form. Even though O2 have got their 'best technicians' on the case the form has been down for over a week (see message below) Oops. Something went wrong.We've got our best technicians on the case. Try again, or...

Resolved! Upgrade sim

Hello would any body be able to help me please think iv just made a mistake I am on a monthly plan and I wanted to upgrade my tariff to more internet but bye the looks of it iv just order a hole new sim it said I could upgrade now so I did it and it ...

Resolved! Payment was taken but my contract was declined

Hi there I recently tried to get a contact with for the Samsung a12 it had taken the upfront payment will but the application was declined will the funds be credited back in

Resolved! Pay by Monzo card

I payed my bill Sunday, now bin cut off and on Monzo it’s saying my bill money is set aside for upto 8 days till o2 collect the money how can I get them to do this

SMS not sending from new iPhone 13

New iphone 13 arrived today. yesterday agreed to renew contract with O2. Bolt on for 50 SMS a month but they won’t go through. Can someone help please? Tried chat but you are busy and if I call 202 you cut the call. Not happy

Talk to a real person

Why is is that when you try and call O2 via the 202 number its just automated trying to speak to a real person and they keep refering you to the My o2 app. what the point when you cant even get to that stage and there is no one on the other end of th...

Resolved! Can’t receive calls

Hi I’m currently in Amsterdam and can’t receive incoming calls? can you help? Thanks James

Resolved! Better deal

Why do loyal o2 customers with more than one contract not get a better deal on a upgrade than a new customer or other providers offer

O2

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