Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Need to change my email address

Need to change my email address

Resolved! Late bill

Hi AllI am wanting to pay my overdue bill and my phone is barred also the my 02 app is saying it’s not available to pay on line as it’s not available to me yet but it says my name at the top of the page?!! so what the hell do I do if I have no other ...

Resolved! Cancellation

I would like to cancel my Disney plus subscription.

Resolved! I still get put through to the payment line .

Hi All , i recently had my payday moved so couldn't pay my bill on time . I paid 5 days ago and O2 still hasn't reinstated my phone line, I still keep getting put through to the automated payment line to make an immediate payment of £0 !I have called...

Resolved! Cut off after ordering new SIM

Can't believe this has happened to me twice. Whenever I order a new SIM, my service gets cut off immediately. The new SIM takes a few days to get to me, so why does O2 cut off my service immediately? It is also so bloody difficult to get a line to ca...

Resolved! confused about the air time end the normal tarffs.

does anyone know what the diffents between the air time tarffs to the norman tarffs?

Resolved! Number not ported over after 4 days

Hi, my old number has not been ported over yet and it's been four days. I sent the PAC code when ordering. What is happening please?

Resolved! Going to USA

Hello I’m going to USA tomorrow and need to increase my spend cap so I can use data out there thanks reece

Resolved! Lost my simcard

Hi I’ve lost my simcard and just want to get a replacement with the same plan and same number

Resolved! International calls on volt package

I have the volt sim package and want to make international calls (included in package). When I tried it wouldn’t let me. Do I need to do something before I can do this?

O2

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