Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! A tivatio failure

Successful on line registration for sim only but the activation email reply from O2 insists my number is already in use and to choose another no phone no - what is that all about?

Resolved! Travel to Dubai

Hi I pay monthly and I’m going to Dubai for a week tomorrow. According to my O2 app, my O2 Travel is ‘active’. Does this mean I do not need to take any action? And that I will automatically get charged a daily fixed amount whenever I call/text while ...

Resolved! Hi I signed up for a new monthly sun and still haven’t arrived it’s 5 days

Still waiting for my sim after 6 days still not arrived

Resolved! New SIM not working in phone

Hi, I recently lost me iPhone (O2 pay monthly), and was advised to go to an O2 store to get a replacement SIM (and to verify it there). I bought an unlocked phone (I checked with O2 via Live Chat that this would be fine) and placed the SIM in it. The...

Resolved! Upgrading - comparison with Tesco mobile

I'm posting this here because here doesn't seem to be any other way to talk to a human being rather than useless Aura that "can't access my information at the minute". I'm due an upgrade but there's a much better offer available on tesco mobile(Samsu...

Resolved! Contract phone

Hi I would like to get a phone contract with you but my credit score isn't to great. Is there any other way I could get one with yourselves?

Resolved! Speaking to the USA from the UK

What charges are there in place if I want to phone someone in the USA from the UK?

Resolved! Change number

So I've done the form to change my number. Basically bring my PAYG giff gaff number to my O2 contract. My signal has gone off my giff gaff SIM now so does that mean it's in the process as my O2 contract still has the number on the SIM that it came wi...

Resolved! New bank details

Hi I would like to change my bank details please

Resolved! Upgrade Scam

Has anyone else had someone from o2 call them, with all your details, then the next thing you know a new iphone is enroute and you are receiving text messages about a direct payment?This happened to me yesterday, now I cannot stop the delivery, o2 ha...

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