Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Sim only, transferring my old number

Hello I am waiting on my sim to arrive, and I ordered this and gave my PAC details to transfer my number to the new sim. however I have just received an email saying my sim is on the way and gave me my new number which isn’t the number i am wanting t...

Resolved! Travel bolt on

I’ve added the travel bolt on but I don’t know how long it’s on for. Say it’s £6 a day, I need it for 7 days

Resolved! check end of my contract date

i want to check when my contract ends and unable to find it anywhere on the siteAlso live chat does not appear to be functioningCheryl

Resolved! Upgrade arrived, but no signal?

I have received my upgrade - all is working fine, but cannot get a signal. Wifi fine.Any ideas?

Resolved! Cancellation

Hello, I’m in desperate need of a new phone due to screen damage, does anyone know if I can pay off my remaining device plan but am I able to cancel my airtime plan? I’m in 02 refresh

Resolved! data roaming has stopped working changed my phone not connecting when in Republic of ireland

hello my data roaming is not working when I am in Republic of Ireland just changed my phone has this got something to do with it

Resolved! SIM only contract

I just placed an order for a sim only contract . But I forget to say I wanted to keep my original mobile number . How can I fix this as I can't find out where to do it on the site