Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Mobile Braodband

Good afternoon,I currently have no Braodband in my property due to moving in on Monday the 30th. The speeds we are able to get vary from 4-7MPS which is not fast enough for what we use our broadband for, I was wondering if the mobile unlimited data d...

Resolved! Phone contract

Hiya, I applied for a phoneyesterday paid £30 and then got a message to say it’s under review, I got a email after to say it’s full steam ahead but nothing since. I have had a text to say tosay my wifi had been set up and the WiFi is showing in my ac...

Resolved! Payment

I have paid my bill but my phone still not working

Resolved! payment made via bank tranfer

how long does it take for my payment to go through via bank transfer?

Resolved! Can't receive Amazon OTP

I'm trying to sign into my Amazon account but for some reason I'm not receiving any OTP texts from them. I'm receiving them from my bank, PayPal, authenticator apps etc just not from Amazon. Can anyone help with this?

Resolved! Roaming in USA

Hello I’ve just arrived in USA and it’s saying I have to pay £6 a day when i always pay extra for roaming in 75 countries at no extra cost including USA

Resolved! data usage

At 12:12 today I received a text message telling me I had used 80% of my data allowanceand that I would be told when I had used it all. This was followed immediately by another text telling me that I had used 100%.It too 22 days to use 80% and no tim...

Resolved! How to cancel Disney free trial

We signed up for the Disney free trial, I have never been able to access it, I have been trying to cancell it before any payments come out but it is not showing on the account. Impossible to find anything out on the website or the app. Impossible to ...

Resolved! top up

I have enough in my account to cover my top up so will 02 take my top up automatically from this?

Resolved! New O2 SIM in dual SIM phone

Hi. Just waiting for an O2 SIM to arrive and have provided PAC from existing provider. When the O2 SIM comes can I put it in the spare slot on my phone and use existing SIM until number swapped or do I have to only have old SIM inserted until the lin...

O2

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