Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Outstanding bill

Got an email and a text saying my bill is outstanding, but no direct debit has been taken, I have the money why not just take it, will be *bleep* if you charge me an extra £6 because of your mistake.

Resolved! Charged multiple times for single mms

I sent a single picture message to a friend with an iPhone. I obviously lost internet just as it was sending as it appears to have sent as a text message (not iMessage).Just checked my bill and I’ve been charged three times for this single mms? So ov...

Resolved! Can I pay my contract off to cancel it early?

Am I able to pay my contract off early for the remaining months? And how do I find out the cost of this. I am only showed an upgrade price but I just want to cancel it.

Resolved! I cancelled my account and O2 are still billing me. They call everyday but it’s an automated payment

I cancelled my account and O2 are still billing me. They call everyday but it’s an automated payment line only I’ve tried various ways to get in touch and although I explain they keep billing. Very odd!

Resolved! Telefonica uk bank account

Hello I need to manually pay a bill and cannot find Telefonica UK bank account anywhere. Thank you

Resolved! Spend cap

Hi I want too take my spend cap off

Resolved! Dubai

I’m going to Dubai on Monday what bolt on I need for data and calls and texts

Resolved! Upfront Cost

Can't go furthur in my application due to address on drivers licence not being up to date. Will i get refunded my upfront cost & should i ring

Resolved! late payment charge

Hi i have been late to pay my bill as usually i pay 7 pound extra about the now is the double and i do not get it as my usual bill is 22 pound but now 44

Resolved! Cancel

I want to cancel everything

O2

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