Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Click & Collect - Not fit for purpose

I've been an o2 customer for around 10 years. Never really had any issues. But the experience and lack of customer service, due diligence and common sense I've had today is seriously considering me leaving.I'm on o2 refresh. I go to Canada tomorrow (...

Resolved! Hi, Im wonder how long it should take until I find out if im been been approved on not.

I haven't received an message to say yes or no, but I did recieve a few others. One says this, "We've recieved your order, your all set." Does this mean ive been approved?

Resolved! Moving to SIM Only

My contract is due to end soon and I’m not looking to upgrade my phone, there just want to move onto a SIM only deal as my phone device will have been paid for. How do I do this? Or will it automatically charge me for just the SIM each month? If so, ...

Resolved! Receive wifi calls while abroad (roaming off- wireless only)

Hi,Will be any charge for me or for the one calling me, while I am abroad (outside europe and outside the countries included on the travel bolt on) to receive wifi calling and having my roaming of?

Resolved! O2 open

Hi, I applied for the employee discount on o2 open a week or so ago and still haven't heard anything back about confirmation. Are you able to look into this for me and get back to me? Thanks

Spend cap

Does a spend cap affect mobile data on a apple watch

Resolved! Statement

Hi could you please help me to download a statement

Resolved! Billing

Hello I am being charged for being abroad it’s saying I’m in turkey when im not? Please can you sort this i received a messaged form yourself saying I wouldn’t be charged for being In Greece

Resolved! I watch

Can you swim with the apple watches

Resolved! Data roaming

Hi my day is not working while in Europe on holiday. How can this be fixed asap. My roaming is turned on.

O2

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