Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! 80876

Hi I’ve been charged for 3 texts from a discount text I never opened as I assumed it was a scam . Anyone any ideas how to get refunded?

Resolved! Porting of Mobile Number

Afternoon all, Is it possible to confirm whether my number is being ported across? I entered the PAC code when signing up and I have just activated myO2 SIM but there has been no mention of my number coming across. Thanks

Data not updating

I have made quite a few calls but my data says I still have my full monthly allowance.

Resolved! My calls go to voicemail

I have keyed ##002# as advised in this forum but it didn't correct the problem

Resolved! Excess charges

I am on holiday in USA and I am logged into my friends wifi, I have not asked for roaming. I do not use my phone outwith the house so why am I charged for this?

Resolved! after requested for help and payment on this Friday

I requested for a help and pay this Friday to switch my data back on because of my work I needed my phone but now is wendsday 臘臘臘Doesn’t look like help

Resolved! Ending contract

I have one more payment for my phone and then it's just the contract I pay monthly. If I want to leave O2, do I need to give a period of notice?

Resolved! Phone Bill

Struggling To Pay My Phone Bill As My Money Been Stopped, I Really Need My Phone On With Kids Being At School & My Youngest Son Being In Hospital.

Resolved! New sim

Can I get a new SIM card

Resolved! Overdue Payment - Bill has been doubled?

Hi there, I was wondering why both my airtime and device bills have doubled in cost, after 16 days of non-payment. The help section says it's a £6 fee after 14 days, but in this case my total bill is £80 more! Any help would be appreciated, as I cann...

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