Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Trying to transfer mobile number

Hi all, I've been attempting to transfer my old mobile number to my new phone. I recently went from Pay as you Go to Pay Monthly, and the Pay Monthly sim has a new number — I'd like to transfer my old number over. Unfortunately, assistance in the sho...

Resolved! End of contract

At the start of a contract (sim only) we have to pay rental in advance. At the end of the contract is that advance refundable ? many thanks

Resolved! Hi

How much a month with the Google pixe 7 be

Resolved! Billing

Hello, I'm shocked I just got an email saying bill is overdue, this as never happened before, if you look at my account its always paid on email that are sent which i have must not have received, which I rely on.This appears to have gone a miss and I...

Resolved! Apple watch se data share

Hi i have an iphone 11 with 15gb data plan and i have an apple watch se with unlimited data. My phone data has run out is there a way to share data from my watch to my phone?.

Resolved! Upgrade

Hi i can upgrade if I pay £100 but your contracts are to expensive and are 36 months and I would like a 24 month contract

Resolved! Cant recieve calls while abroad

I am currently working from Egypt and cannot recieve or make calls from my number. I am in desperate need to solve this problem for my work. As i cannot make calls i cannot ring the helpline number and online chat isnt working. Any ideas?

Resolved! Keeping old number - port

I have kept my old number to have a new SIM with O2, the port was meant to be done a week ago I still haven't received any text messages with dates and my SIM is completely out of service for 3 days now. I can't make or receive calls or texts or have...

Resolved! Claiming the free book cover for my Samsung Galaxy Tab S8 Ultra

Ok so I have finally got my hands on my new tablet ( I had to order for home delivery as they wouldn't let me collect a click and collect order ).Anyway while I was expecting a book cover to be delivered with it I have however got a voucher from O2 s...

Resolved! Spend cap

Hello how can I have a higher spend cap ?

O2

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