Solved: What is NOR?

Anonymous · ‎20-11-2017

Just checked my daughter's bill and she has charges which come under the heading of 'Country' as NOR. Can someone please explain to me what NOR is? We were flying most of that day and so she couldn't use her phone. I'm a bit concerned.

Thanks

MI5 · ‎20-11-2017

Aircraft use the same satellite based systems as ships and other maritime providers.
NOR is indeed Norway and it is where the satellite system in use is based.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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PhoneChanger · ‎20-11-2017

I would guess its Norway. where were you flying to?

Anonymous · ‎20-11-2017

Sounds like she’s connected to a cruise ship network which would be based in Norway

MI5 · ‎20-11-2017

Aircraft use the same satellite based systems as ships and other maritime providers.
NOR is indeed Norway and it is where the satellite system in use is based.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎22-11-2017

We were on our way via Dublin to New York! Also I don't know whether the time was local time to UK or USAIf USA we were just signing into our hotel if UK time we were in bed having been up since 4a.m. that morning!

Anonymous · ‎22-11-2017

Well I'd like to know how she got there on her own as she's only 14!! LOL

Anonymous · ‎22-11-2017

As I've said to one of the previous replies on looking at the times we were in New York by then and not on the plane so still doesn't make sense.

MI5 · ‎22-11-2017

Did she use her phone on the flight?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎22-11-2017

I don't know is the truth of it - certainly not at the times logged on the bill we had landed by then.

MI5 · ‎22-11-2017

The times are fairly irrelevant as the charges could well be delayed before being added to the bill.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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