Video Hub Using Data In The Background

[Anonymous]

I just got a text to notify me that I had already exceeded my monthly download amount. 

I checked out my phone and the bandwidth had been used by the software 'Video Hub' in the background. 

The phone came installed with this software and I have never used it. 

I am guessing I still have to pay though?

[PhoneChanger · Accepted solution]

Unfortunately yes, you should be able to either uninstall the application, or depending on the OS on your phone prevent it from running in the background

Although O2 don't charge you for going over your allowance, it just slows your data down to an unbearable amount

[Anonymous]

Can you disable the feature.

You can buy a bolt on for more data but any gone over in your normal data tariff will be deducted from the purchased bolt on. This is applicable to pay monthly.

Payg customers either buy the same bolt on or pay £1 per day for 50mb of data.

[MI5]

Are we talking Samsung Video Hub ?
If so, it does nothing unless you go in and download the videos......?

[Anonymous]

I have noticed the slow down to the horrible speed. 

Great so I have to pay for this.  

How do you buy a bolt on? I want another gig of download?

[Anonymous]

Log Into your my02

It will be £10 for 1gb and some other allowances thrown in.

[Anonymous]

Yep we are talking Samsung Video Hub. I havent downloaded any videos. I have never even set the software up properly.

[MI5]

Somebody must have. It's been on every Samsung I've owned in the past 2 years and it's never used a kb on mine.

[Anonymous]

Maybe ring O2 on 202 to see if they can clarify where the usage has been used.

If it's an error they will return the data.

[MI5]

O2 will just see data usage - They won't know what used it......