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Vas Change order - I didnt order anything

HesVan
Level 1: Joiner
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Hi 

 

I have just had a text and email that said I ordered something when I didnt. On my account it says it was for a Vas Change. Is this a scam?

 

 

Thanks 

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MI5
Level 94: Supreme
  • 152294 Posts
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@HesVan 

O2 are changing you over to the new billing system.

Emails and texts sent out should be a bit clearer about the reason.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152294 Posts
  • 651 Topics
  • 29054 Solutions
Registered:

@HesVan 

O2 are changing you over to the new billing system.

Emails and texts sent out should be a bit clearer about the reason.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
8,181 Views