Solved: Re: VAT receipts

PWE · ‎21-12-2018

How do we get VAT receipts as a personal customer? every time I have to phone 202 and request this which is very time consuming, frustrating and a waste of everyones time.

All 02 need to do is write the VAT number at the bottom of the bills and as the VAT element is already shown it becomes a VAT invoice. This is what is shown on all of Tesco mobiel receipts. So easy..

Can someone from 02 arrnage this.

MI5 · ‎21-12-2018

@PWE

The only way is to keep trying customer services until someone manages it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎21-12-2018

@PWE

The only way is to keep trying customer services until someone manages it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

madasaf1sh · ‎21-12-2018

In o2's defence why does a consumer contract holder need a VAT number?

If you are using the contract for business purposes then you should be on a business contact..

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Bambino · ‎21-12-2018

@PWE Just to clarify. This is not O2. This is a customer community.

I DO NOT WORK FOR O2

SunnyDay · ‎19-12-2022

You need a VAT receipt for ALL business purchases if you are VAT registered. I have the same problem. I went into the shop to purchase a phone accessory and they wouldn't give me a VAT receipt. I need a VAT receipt to put it through my business. It is appalling.

SunnyDay · ‎19-12-2022

You need a VAT receipt for ALL business purchases if you are VAT registered. I have the same problem. I went into the shop to purchase a phone accessory and they wouldn't give me a VAT receipt. I need a VAT receipt to put it through my business. It is appalling.

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