Solved: Using phone in Japan

CliveH1952 · ‎10-03-2023

Hi-we are spending 6 weeks in Japan and won't need to use my phone for calls but would like to check my Internet when at my daughters using her WiFi. If i turn off data roaming on my settings can I still do that without incurring £6 per day charge?

MI5 · ‎10-03-2023

@CliveH1952

Best to put phone in airplane mode and then enable wifi, just to be sure.

Guide: Roaming MegaGuide

You can also use WhatsApp over wifi for calls and texts if required.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎10-03-2023

@CliveH1952

Best to put phone in airplane mode and then enable wifi, just to be sure.

Guide: Roaming MegaGuide

You can also use WhatsApp over wifi for calls and texts if required.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎10-03-2023

If you are just going to use WiFi then put the phone into Aeroplane mode and then turn on just WiFi.

That means there is no chance of connecting to a Japanese network.

If you just turn off data roaming anything, such as an incoming call, voicemail etc will trigger the £6

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

CliveH1952 · ‎13-03-2023

Thanks MI5 - that helps answer my concerns.

CliveH1952 · ‎13-03-2023

Thanks Enlli, that clearly answers my question and will help others too.

MI5 · ‎13-03-2023

Welcome @CliveH1952

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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