Solved: Upgrading - O2 Community

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Registered: 25-04-2020

I have just tried to upgrade my phone through mobile phones direct & I only have 1 week left on my contract, but for some reason theyhave declined my upgrade, can someone please explain to me why the would have done this, especially as I was intending to say with O2 but am now having second thoughts

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Registered: 07-01-2015

Look at the review’s for MPD and you will see it’s not only O2, it’s any network, where customers have been having problems with credit ratings.

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Registered: 25-04-2020

Upgrade

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Registered: 04-01-2009

Sorry but no one on here would know why

Try calling upgrades to check if they can do you a deal

Guide: Coronavirus Community Help and Support

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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Registered: 07-01-2015

Look at the review’s for MPD and you will see it’s not only O2, it’s any network, where customers have been having problems with credit ratings.

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96337 Posts
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Registered: 04-01-2009

https://uk.trustpilot.com/review/www.mobilephonesdirect.co.uk?page=2

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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