Upgrade

[Eb321]

Hi I want to upgrade 

[Enlli]

You will need to speak to sales 

Looks like you should contact the sales team as they can help with that – message them on Social Media if yo can - on Facebook  (https://o2uk.co/O2CFB) , 

 Twitter  (https://o2uk.co/O2CTW)  or 

 Instagram  (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255, free from any phone or landline.

[Bambino]

@Eb321 Use USwitch to get a better deal.
Mobile Phone Deals: Compare Contracts in September 2024 - Uswitch
Choose the deal you want.
This will automatically redirect you to the O2 website.
Just follow the prompts and choose the UPGRADE option.
Complete the deal and nothing on your account changes except the tariff at the new cheaper cost.
Payment date is the same and your next bill will be at a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff.
The change should show in My O2 within 24 hours.
Volt benefits will still apply as will possibly a 3 month extra such as Disney+.

[Oxonian]

This might be useful @Eb321 :- 

Guide: Upgrading Your O2 Phone