Unlocking phone from Vodaphone

[Anonymous]

Hi all - you helped me so much before when I purchased a Samsung Galaxy Ace phone - by the way I took all your advice and sent the phone back to O2 for a refund. Hope you can help me again please. I have a Galaxy S1 that was locked to Vodaphone, have had it unlocked, put in my old sim. The phone seems to be reading the card but it will not let me make calls, just says Emergency Calls only. I am on Pay as you Go Go so should be able to use it. Info just comes up 'Network not available'. Any help from you guys would be really appreciated. Thanks

[Anonymous]

Hi,

It may be that the initilal Unlock from Vodaphone has not completed correctly or Vodaphone has imei blocked the handset itself for some reason.

You would need to go back to that Network and ask the question.

I assume if you place your O2 sim card in another phone all is Ok.

If not call O2 on 4445 or From a landline 0844 809 0222 5p / min.

[MI5]

What network SIM are you putting in it? Is it O2 or Voda?

[Anonymous]

Its O2

[Anonymous]

Thanks for your help - appreciate it. Yes, the Sim worked in my other phone

[MI5]

Have you still got a Voda SIM to try in it?

[Anonymous]

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@Anonymous wrote:
Thanks for your help - appreciate it. Yes, the Sim worked in my other phone

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Got to be the phones thats not fully unlocked.

Was the phone yours on Vodaphone or have you bought it from someone ?

[MI5]

Normally, if the phone was network locked, it would come up asking for a network key and not allow a foreign SIM to be read at all.
You need to check the phone with a Voda SIM as it may be blocked.

[Anonymous]

Phone belonged to my daughter-in-law & did work on Vodaphone OK. Its showing thats it now O2 network until I try to make a phone call when its says emergency calls only

[MI5]

Just quickly check your postcode for any local issues http://status.o2.co.uk/
It would also be good to try another sim of any sort in the phone.