Solved: Unblocking my iPhone

Anonymous · ‎22-07-2015

I'm trying to get my iphone(s) unblocked and I am abroad, so can't call o2. I filled in the online form, but it says I failed security (!) - now trying to get hold of someone to discuss my account, but wifi isn't quick enough to do live chat and I can't phone.

Any ideas?

Cleoriff · ‎22-07-2015

Free number from abroad +44 3448090202 (Contract) +44 344 8090222 PAYG

Veritas Numquam Perit

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jonsie · ‎22-07-2015

Unless you speak to them you are going to be struggling to get it unlocked. Surely you can call from a landline or use phone/pc where wifi is stronger?

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Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎22-07-2015

Free number from abroad +44 3448090202 (Contract) +44 344 8090222 PAYG

Veritas Numquam Perit

viridis · ‎22-07-2015

Password is actually the security question answer.
Not your login password

MI5 · ‎23-07-2015

It could also be that you have not specified the tariff exactly as it appears in your My O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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