Unable to start a team game in Colopl Rune Story Japan

[evantkh]

Here is a link to this app.

https://play.google.com/store/apps/details?id=jp.colopl.wcat

The problem is cannot start a team game with the O2 mobile network.

[evantkh]

When using mobile data.

[evantkh]

After switching to WiFi. It works as expected.

[viridis]

You need do speak to the app devs,

[MI5]

or change the settings in app to work over mobile data - may be restricted to wifi only if it uses large amounts?

[evantkh]

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@viridis wrote:
You need do speak to the app devs,

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App developers have nothing to do with it, they just need to call the internet API.

[evantkh]

No. The app requires internet connection all the time and when using O2 mobile network, this function breaks.

[evantkh]

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@MI5 wrote:
or change the settings in app to work over mobile data - may be restricted to wifi only if it uses large amounts?

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The app has no option on this, because it is 100% online game which need the internet all the time.

[MI5]

Dunno then mate.... sorry

[sheepdog]

I'd hazard a guess that the phone may have restricted access permissions set. According to the details it needs the following permissions:

Version 1.0.58.1 You can access:

In-app purchases

Identity

• find accounts on the device

Contacts

• find accounts on the device

Phone

• read phone status and identity

Device ID & call information

• read phone status and identity

Other

• receive data from Internet
• full network access
• view network connections
• prevent device from sleeping
• Google Play licence check

Assuming you have Android 6, you can adjust the permissions accordingly as it might have been disabled.I don't have Android 6 but I believe its in the settings section of the phone not the app.