Unable to send text for TV license alerts.

[Jaycegeek]

I know there are similar posts, in forums here, but not quite same as this. I'm pay monthly. No caps. Unlimited texts. Yet I can't send texts to 64488, to enable TV licence text alerts. I've sent texts to other, similar premium text numbers, but always get the "unable to send" for this one number. What gives? No restrictions in settings, either.

[Cleoriff · Accepted solution]

Hi @Jaycegeek 

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.

Give O2 a call on 202 or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.