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Tried to upgrade

Lauralacey83
Level 1: Joiner
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on ‎01-12-2024 15:58 - last edited on ‎01-12-2024 23:02 by Moderator

on ‎01-12-2024 15:58 - last edited on ‎01-12-2024 23:02 by Moderator

Hi

Tried to upgrade my phone. £148 pending from my account but order still in my basket

Number ************

Please help 

Don't want to put through again incase payment comes out twice, money been deducted from my balance 

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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MI5
Level 94: Supreme
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on ‎02-12-2024 08:18

on ‎02-12-2024 08:18

@Lauralacey83 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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