Transfer esim

[Wing]

Could you please help me transfer my esim to a new device 

[madasaf1sh · Accepted solution]

@Wing 

This is not customer services, so the best place to start is this guide eSIM - How to activate  

[jonsie]

You can't transfer an esim on O2

You need to request a new one

Easiest option is instore with photo ID

Ordering through customer service is really not recommended at this time due to lots of problems with processing and difficulty in transferring your number

I would personally return to a physical sim instore