Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237583 Views
  • 2 replies
  • 2 kudos

Resolved! No network in Europe

I am currently in The Netherlands and my phone is showing as no network/data. I received a text saying all calls and texts will come out of my usual allowance. Is there a spend cap on my phone as I need data to be able to travel around?

Bri09 by Level 1: Joiner
  • 111 Views
  • 1 replies
  • 0 kudos

An order I have not asked for

Hi An order has been added to my bill that I have not requested. Order number is (REMOVED) Please can this be explained and removed please. Kind regards Alison (REMOVED)

Resolved! Change owner ship of phone contract

I've been paying for my daughters phone plan it is up in December she wishes to take over the account and purchase a new phone in her name the phone number on the account is (REMOVED) in the name of (REMOVED)

Clive1070 by Level 1: Joiner
  • 165 Views
  • 1 replies
  • 0 kudos

Cancel my O2 subscription from overseas

Hi,I need to cancel my months contract with o2 from overseas - I am currently in NZL and the time difference makes calling to cancel difficult.Please advise how I can do this online, and if it is possible to keep my current mobile number?BestJacob

Resolved! 2 attempts at pre payment for an order

So,I have made 2 attempts at my upfront payment for an order.One using paypal and the other using the form displayed. Both have just displayed a blank screen but took payment from my account. Please refund the 2 x £20 ASAP.

hillo10 by Level 1: Joiner
  • 138 Views
  • 2 replies
  • 0 kudos

Lost handset

Hi I sent an email explaining about my difficulties with the repair of my handset , can you help me with this please

Sandra67 by Level 1: Joiner
  • 84 Views
  • 2 replies
  • 0 kudos

Resolved! Cancel

Hello, I would like to cancel my contract please