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Too many Sync subscriptions on contract

Jasmanton1
Level 1: Joiner
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on ‎30-11-2024 11:35

on ‎30-11-2024 11:35

I’ve just discovered when going into the O2 shop to potentially upgrade that I’ve got two Sync subscriptions on my account. Therefore, I’ve been over charged since I took this contract out in January 2023, therefore, please can this be refunded as it is not required or needed.

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MI5
Level 94: Supreme
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on ‎30-11-2024 11:50

on ‎30-11-2024 11:50

@Jasmanton1 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X)  (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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