Text messages

[Missdemeanor]

Is anyone receiving multiple copies of text messages after I receive one I get umpteen copies of it I'm fed up of it.

Thank you.

[Cleoriff]

@Missdemeanor 

This is an issue that's been reported quite a few times.

Sometimes a new sim stops this. Pop instore and  they will swap it over for you. Make sure you take some ID.

[jonsie · Accepted solution]

See the post here from @Chris_K 

https://community.o2.co.uk/t5/Tech-Support/receiving-multiple-text-messages/m-p/1615180#M32524

This is a known issue that's impacting select devices with a Mediatek chipset, such as the OPPO X5 Lite, Oppo Reno 8, Motorola G60s, OPPO A94 or OPPO A57s. Vendors are working on software updates to resolve these issues but these updates may arrive at different times, separate to one another.

For the OPPO X5 Lite the good news is we have just approved a new build with the SMS fix, so that will start rolling out within the next week or so.

For anyone experiencing a multiple SMS issue that's not one of the above devices or has a Mediatek chipset, this won't be a known issue and is unlikely to be related. In these cases I'd suggest getting in touch with our teams via Social Media so we can check into this further.