Termination of phone number

[StephenM1]

Why have you people terminated my phone number and I'm not able to contact any using my phone.

I was extremely clear I wanted to retain my phone number having told you colleague many many times I want to keep it.

[MI5]

@StephenM1 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2 

[Bambino]

@StephenM1 If you have no phone to use, download Skype Guide: A Guide to Skype to call O2 for free. 

Call +44800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.