on 04-04-2020 07:13
04-04-2020 07:38 - edited 04-04-2020 07:42
04-04-2020 07:38 - edited 04-04-2020 07:42
Hi, you need to talk to O2 by phone, either 202 on your mobile or from a land line you can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
Best time to get onto the queue seems to be around 08:15 in the morning - when you get to the on-hold music, just hang on, wait - it took 40mins for them to pick up my call off the queue the other day.
Good luck!
on 04-04-2020 07:39