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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 238059 Views
  • 2 replies
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My account was put on hold until my next billing date 16th March to allow me to get my new details

Hi my account was put on hold until my next billing date which is 16th March to allow me to get my new details and card from the bank as I have had really bad bank fraud for about a year and a half .. your college said to call back if a bar goes on a...

Patricia1 by • Level 1: Joiner
  • 697 Views
  • 1 replies
  • 0 kudos

Phone cut off

Hello. Even though I have paid my bill in full they have cut off my phone and as I am a nurse for the nhs I need my phone right now..... it has been 24 hours now and it still hasn't been turned on.... tried to call them but due to Corona no one will ...

Nicky3 by • Level 1: Joiner
  • 605 Views
  • 4 replies
  • 0 kudos

printable invoices

I need to print off this financial years invoices for my accounts but cant find away to get hold of them.Any ideas?

MOWLA by • Level 1: Joiner
  • 343 Views
  • 1 replies
  • 0 kudos

Moving from PAYG to Pay Monthly SIM

Hi,I have recently moved from PAYG (O2) to pay monthly (O2) and wish to retain my old Mobile No.I have tried contacting O2 via telephone (202) to no avail.Please inform me how I may go about sorting this problem out.Best regards,

MAH1 by • Level 1: Joiner
  • 1137 Views
  • 3 replies
  • 0 kudos

Direct debit for second phone

I pay a direct debit for my wife's phone but we ever see the bills or offers. How can I access this account? [Edit: topic title clarified]

Gezzabear by • Level 1: Joiner
  • 357 Views
  • 1 replies
  • 0 kudos

Need proof of usage

I lost my phone last phone and reported straight away to o2, but my insurance company is asking proof of usage , and last time phone was used with imei number . How can I get that document For my lost iPhone 11? Thanks

Juliano by • Level 1: Joiner
  • 6459 Views
  • 8 replies
  • 0 kudos

Resolved! PRICING

O2 IS MASSIVELY MORE EXPENSIVE THAN PLUSNET FOR WHAT SEEMS TO BE THE SAME PRODUCT, WITH SIMILAR LEVELS OF COVERAGE. O2 HAS NOT MADE ME ANY OFFER OF A REDUCTION. CAN ANYONE HELP MY UNDERSTAND THE COLLOSSAL PRICE DIFFERENCE BEFORE I TRANSFER. AM I MISS...

PRICING by • Level 1: Joiner
  • 540 Views
  • 2 replies
  • 0 kudos

12 month sim only contract

If I change my tariff to a 12 month sim only, can I upgrade to a phone contract after three months or am I locked into the full 12 month contract?

Kayla2 by • Level 1: Joiner
  • 358 Views
  • 1 replies
  • 0 kudos

Spendcap

I went near my spendcap, paid my bill early, but calls, except to O2 are still barred. Looking at my account, I have 1,000 minutes left; nevertheless, I still can't make a call.Can anyone suggest how I might be able to make a call?

Teleohone

Hello is there any way of lifting my blocked phone u am paid in Monday and will pay in full however I have several voice messages which could be work that I am trying too get whilst I am been ferlowrdPaul Dillon

paul2066 by • Level 1: Joiner
  • 1052 Views
  • 2 replies
  • 0 kudos
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