Switch to O2

[Dhanepud]

Hi 

I have recently joined O2 and want to switch my existing number from existing provider. I have the PAC from existing provider. However, struggling to connect to O2 agent. There is no chat option coming and I am on phone since more than an hour but not able to connect. Can someone please guide me how to switch (if I can do myself) or how to find chat option with an advisor ? 

Thank you! 

[madasaf1sh · Accepted solution]

@Dhanepud 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

And also have a look at this guide here Guide: Migration & porting into O2