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Switch from monthly contract to pay as you go

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Anonymous
Not applicable

on ‎04-11-2016 20:39

on ‎04-11-2016 20:39

I barely use my allowance and my contract is about to conclude. Pay as you go looks better for me. What steps do I need to take and could I keep my existing phone number. Thanks for looking.

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MI5
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on ‎04-11-2016 20:43

on ‎04-11-2016 20:43

Just call CS and they will switch you over and send you a new sim with your number on it http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎04-11-2016 20:43

on ‎04-11-2016 20:43

Just call CS and they will switch you over and send you a new sim with your number on it http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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‎04-11-2016 21:03 - edited ‎04-11-2016 21:06

‎04-11-2016 21:03 - edited ‎04-11-2016 21:06

PAYG tariffs are here in case you haven't already seen the one you want...

https://www.o2.co.uk/shop/sim-cards/pay-as-you-go/

Veritas Numquam Perit

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MI5
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on ‎04-11-2016 21:05

on ‎04-11-2016 21:05

If you barely use your allowances the simply pay as you go might be best for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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