Spend cap

[SChapman]

I have received a message saying I have used half of my spend cap. You are not letting me log into my account! Please explain! My name is Sarah and my number is **personal info** for confirmation.

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[Bambino]

@SChapman This is not O2. This is a customer community and is public. You have posted your name and phone number to the world and have opened yourself up to being spammed or scammed. Go to the down facing arrow above the date and time in your post and click Edit Reply to remove your number.

See this guide to contact O2: How to find help & contact O2: A Guide - O2 Community

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[Cleoriff]

@SChapman 

Imfo on Spend caps here Guide: Spend Caps & Charge to Mobile on O2 

If that doesn't help then follow the advice from @Bambino to contact O2.