Solved: Speed Capped?

jasons6930 · ‎08-03-2021

Hi Guys,

Just upgraded to a uswitch bargain sim only, and i have just done a 4G speed test and the best i can get is around 20Mbps with around three signal bars lit.

My daughter who is on a VF tariff, can get over 100Mbps, with only two bars lit, both being on an Iphone 12.

Has O2 capped the speeds on these bargain tariffs or is it just the fact that speeds are generally low in my area?

Thanks.

MI5 · ‎08-03-2021

@jasons6930

That's average for o2.

It's usually quicker in the quiet times but they turn down mast power to conserve energy as part of their "green" campaign.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Cleoriff · ‎08-03-2021

Hi @jasons6930

Check your network status here https://status.o2.co.uk/

Also

Guide: How can I sort out my network issues?

Veritas Numquam Perit

MI5 · ‎08-03-2021

@jasons6930

That's average for o2.

It's usually quicker in the quiet times but they turn down mast power to conserve energy as part of their "green" campaign.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jasons6930 · ‎08-03-2021

Thanks guys.

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