Sim

[Mb68_]

Just received my new phone but no sim card. Do I continue to use the one I am using now

[madasaf1sh · Accepted solution]

@Mb68_ 

Simple answer to this and its YES you do.

[Bambino]

@Mb68_ If your current sim is 4G only you will need a new sim if you want to get 5G on your new phone. You can request a new sim and do the swap yourself: SIM Swap: a mini guide (incl eSim) - O2 Community, but be aware that if you ask O2 to send you a new sim they will disconnect the old one before the new one arrives. An incredibly stupid policy, but that's what they do.

Best thing to do is call into an O2 store if you have one nearby and they'll do the sim swap for you. Be sure to bring photo ID with you if you choose to do that.