My first thought was - but I don't think it is :-
RPI - 2024
If you are being charged for a 'phone that is not yours, you may be the victim of a scam.
If you think you have been the victim of fraud - whether because you have given details to someone over the 'phone or clicked on a link in a suspicious text or email - there are things you can do:
Contact your bank if you think you may have given out financial information. They can help protect your account and stop transactions.
Change your account and online account passwords - not just those relating to your O2 account.
Forward fraudulent texts to O2 for free on 7726.
Contact Action Fraud on 0300 123 2040.
Call O2 Customer Services if you think that someone has taken out a contract using your details.
O2 customers can call 202 from their O2 phone or 0344 809 0202 from any other phone.
Also, for further information, please see :-
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages
https://www.actionfraud.police.uk/
