on 03-12-2024 09:47
Morning.
I am trying to use my phone and it is not working. I made a payment yesterday and my phone still doesn't work. I called 202 and a bunch of other service numbers and the automated voice tells me, I have no payments to make butni need to make a payment to reactivate. Could you tell me how much and where to pay as the automated voice won't let me speak to a customer service rep.
on 03-12-2024 09:50
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
Guide: How to find help & contact O2
Guide: A Guide to Skype if needed.
on 03-12-2024 19:20
on 03-12-2024 19:20
on 03-12-2024 19:47
You can get in touch with Payment Management team on 0800 902 0217
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm