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[Pajda]

Hi My  Reference  number  [Removed] Phone number [Removed] it is blocked I don't understand why

Slawomir Pajda 

[Bambino · Accepted solution]

@Pajda This is a customer community that anyone can view. Remove your number or you may get spam calls or texts. To edit your post use the little arrow in the circle on the top right of your post and remove your number.

You need to speak to customer service to get your issue resolved.
Call 202 from your mobile or 0344 809 0202, 0800 902 0217 or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

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