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1 ACCEPTED SOLUTION
Accepted Solutions
- 128367 Posts
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Hi @beebow28
You need to contact O2 and ask them to remove any bars remaining on your account (from when it was lost/stolen...
https://www.o2.co.uk/contactus
Prior to that check your network status in case there are any mast issues https://status.o2.co.uk/
- 128367 Posts
- 835 Topics
- 7592 Solutions
Hi @beebow28
You need to contact O2 and ask them to remove any bars remaining on your account (from when it was lost/stolen...
https://www.o2.co.uk/contactus
Prior to that check your network status in case there are any mast issues https://status.o2.co.uk/
- 5434 Posts
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- 65 Solutions
Hi @beebow28, and sorry to hear about your phone 
It'd be great if you could let is know how you get on with this after trying out both of the suggestions above. If you need any additional help, let us know!
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register? 
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