This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Porting

Louisey
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎02-07-2023 21:50

on ‎02-07-2023 21:50

Port didn’t happen as planned on Thursday, spoke to customer services who advised there had been an issue and would be Friday. No texts or anything and number not ported. Spoke to someone again on Saturday, advised now down for tomorrow 3/7 and would get text to confirm. As of 21:45 on 2/7 nothing received. No confidence port will happen. Seriously considering cancelling contract and sticking with EE. Anyone else had similar issues?

Message 1 of 4
504 Views
0 Kudos
3 REPLIES 3

madasaf1sh
Level 78: King of Kings
  • 12032 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

on ‎02-07-2023 22:08

on ‎02-07-2023 22:08

@Louisey 

 

Ports across all networks seem to be flakey as hell at the moment... 

 


All you can do is wait to see what happens in the morning, just in case it goes through, or calling Customer Services in the morning. 


If you need to cancel the Port you need to do it ASAP otherwise you will go into a porting hell hole..

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 4
500 Views
0 Kudos

MI5
Level 94: Supreme
  • 151801 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

on ‎02-07-2023 22:24

on ‎02-07-2023 22:24

Maybe one for @O2Sarah- to look into for you @Louisey 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 4
497 Views
0 Kudos

O2Sarah-
Former Staff
In response to MI5
  • 689 Posts
  • 0 Topics
  • 25 Solutions
Registered:

on ‎03-07-2023 09:00

on ‎03-07-2023 09:00

Thanks for the tag @MI5 

@Louisey I will send you a private message so we can check your port status. 

Message 4 of 4
478 Views
0 Kudos
Top Kudoed Authors
View All
Top