Solved: Phones won’t work in Italy

Jbax · ‎23-10-2021

I have the travel bolt on, but my phone will not work at all - no data, won’t send texts, internet doesn’t work, etc. Any ideas?

MI5 · ‎23-10-2021

@Jbax

Try manually searching for a different network.

If you have an iPhone, change your data apn to mobile.o2.co.uk

Check with O2 if you have any roaming bars on your account.

Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎23-10-2021

@Jbax

Try manually searching for a different network.

If you have an iPhone, change your data apn to mobile.o2.co.uk

Check with O2 if you have any roaming bars on your account.

Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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