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Phone plan costs v airtime costs

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BrianH
Level 1: Joiner
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‎15-09-2019 21:38

‎15-09-2019 21:38

Why doesn’t my bill split out the amount I’m paying per month for my actual phone payment separate to the airtime plan of minutes/texts/data?
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MI5
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‎15-09-2019 21:56

‎15-09-2019 21:56

@BrianH 

You only get that with refresh contracts bought directly from O2. 

If purchased elsewhere, it will just be a standard contract. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150000 Posts
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Registered:

‎15-09-2019 21:56

‎15-09-2019 21:56

@BrianH 

You only get that with refresh contracts bought directly from O2. 

If purchased elsewhere, it will just be a standard contract. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
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‎09-10-2019 12:03

‎09-10-2019 12:03

Hi @BrianH, it's been a while since you posted so I just wanted to check if you had any further questions? 

 

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