on 31-10-2022 15:35
Hi. I recently took out a new contract and it was agreed that my £20 contract would be reduced to £16 as given a £4 loyalty discount. However I notice this deduction has not been applied
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on 31-10-2022 16:00
Check this guide and see if it helps @Dhp1963
Guide: Where is my discount or Extra Data?
If it does not, then we need some more details - like who did you get the contract with (o2 or a 3rd party), did you visit a shop or get a call - before we can help.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 31-10-2022 16:00
Check this guide and see if it helps @Dhp1963
Guide: Where is my discount or Extra Data?
If it does not, then we need some more details - like who did you get the contract with (o2 or a 3rd party), did you visit a shop or get a call - before we can help.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 31-10-2022 16:01
Check your bolt ons Guide: Where is my discount or Extra Data?