Solved: Pay off device plan

Iqbal07 · ‎17-03-2023

How do I pay off my o2 device plan? I bought apple AirPod pro from them and I only have £30 left to pay on my contract so how do I pay it off now so I can close my account.

MI5 · ‎17-03-2023

@Iqbal07

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎17-03-2023

@Iqbal07

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

gmarkj · ‎17-03-2023

If you want to pay it off manually then get in touch with customer services, either by calling 202 (from an o2 phone) or 0344 809 0202 @Iqbal07 .

Alternatively you can call 0800 032 1402 using Skype.

Guide: A Guide to Skype

You can also message them on social media:

Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG)

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

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