Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Swap numbers

I have my PAC number from my previous provider and I want to swap my number to O2. Do you know the process I need to follow?

Resolved! text from 02

stop texts from 02

Resolved! sim swop.

Hi. Will my sim card in my galaxy s10 plus go in my new galaxy s22 or will i need a new sim.

Resolved! Receiving SMS and calls abroad

Hello, I’m going abroad on the 9th of May for 2 weeks to the Philippines, I am aware if I want to SEND SMS and calls abroad — I need O2 travel — if it’s outside of the O2 Europe Zone/EU. But my question 1) is do I need O2 travel to RECIEVE texts and ...

Resolved! Fraud and customer service

I’m really struggling with my account it has been with fraud for over 10 days no one’s contacted me, I’ve chased the fraud team through email no reply. Couldn’t cancel my account through customer service as it’s with the fraud team and they’ve now de...

Fraud On New account

Hi allWondering if someone can help me with this. I ordered a new phone and pay monthly plan last Thursday, all was accepted and O2 sent me all the documentation and tracking link. On friday I try and log into my account and it won't let me in, when ...

Resolved! 03333216022 02?

Is this a scam number? Says online it could be but they upgraded my phone and its qll on my account

Resolved! SCAM CALLS PROMISING REDUCTION ON BILLS

I have received a call from a billing department ran by Samual manager of billing based in south dartford/ dartford branch.Promising Reduced payment and apple ear pods, for free.They even offered me a recycle program so I can have a new hand set.I on...

Resolved! Port number away from o2

Afternoon. Looking at moving away from O2, signal quality has become very poor (call drops upto 5 times when calling my gf on way home from work, Vodafone is fine) It's currently 250 to pay up to allow me to upgrade, if I pay that up and request my P...

Resolved! chraged for premium number

my latest bill shows premium call made 26th October to 08445766841 which is located in Hanoi Vietnam.I have no reason to call Vietnam, and i did not make the call.

O2

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