Solved: Pay as You Go Account

lindav · ‎17-01-2017

Hello

Just wondered why £15 was taken from my phone on 14th DEc 2016? I am on £10 per month bundle on.

Kind regards

David

Cleoriff · ‎17-01-2017

Hi @lindav This isn't customer services so we have no idea really. You could check in My O2 http://www.o2.co.uk/myo2 Or give CS a call http://www.o2.co.uk/contactus

Edited to ask you to remove your phone number as this is a public forum...

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎17-01-2017

Hi @lindav This isn't customer services so we have no idea really. You could check in My O2 http://www.o2.co.uk/myo2 Or give CS a call http://www.o2.co.uk/contactus

Edited to ask you to remove your phone number as this is a public forum...

Veritas Numquam Perit

MI5 · ‎17-01-2017

We wouldn't know @lindav.
You need to call CS http://www.o2.co.uk/contactus and please remove your number as the forum is public.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎17-01-2017

Check in My O2 if they have changed your bundle. If so they will refund you.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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