Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Sim only discounts

Hi! Do the advertised prices for the sim only deals include the discounts? Cheers.

Resolved! rewards

i have saved my rewards but now i want to claim them how do i do this

Resolved! Call forwarding to UK number on different network, whilst I'm overseas?

I am currently on an "O2 Sim Only 1000 12M 1GB tariff" and planning to go to the US for a holiday later this year and was going to pick up a Three SIM card for it's Feel at Home package which works out as £10 for 1GB data which will more than cover t...

Resolved! Maximum call length only 2 hours?

Hi,I've recently noticed on a couple of occasions on long phone calls the calls cuts off at exactly 2 hours. I wondered if anyone knows if this is an o2 policy or not? It's not that much of an issue because I can phone the person straight back, but i...

Resolved! Pay as You Go Account

Hello Just wondered why £15 was taken from my phone on 14th DEc 2016? I am on £10 per month bundle on. Kind regards David

Resolved! refund after cancelled o2 contract

Hi o2,I have recently cancelled my o2 contract at the end of the 24 month period. I have a credit balance of GBP 42 on my latest bill dated 19 November. How do I get this money please? thank you, tim

Resolved! Archived bill

I have to check a bill from over 2 years ago to check adverse charges - is there any way to get a bill from November/Devember 2014? The online tool only lets me see January 2015...

Resolved! My bill

I have a monthly contract with unlimited calls and text but you have charged me £22!

Resolved! No coverage

I returned to the UK 18 months ago and have had a mobile phone with an O2 subscription since January 2016. I am baffled by the fact that where I live there is still no mobile phone coverage. I live between Ipswich and Norwich which is not exactly the...

Resolved! texting from the UK to the USA

I would like to know iif i was to send a text message from here in the UK to friends in the USA will THEY get charged for my text or just me?

O2

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