Overdue Bill

[glittergloss]

Hi, I've been out of the country and haven't been receiving the letters that you haven't gotten my payment for the phone line I have with your company. I would love to pay off existing bill and pay early all amounts due under my credit agreement. I've been trying to pay it off online but it won't let me into my account because my line has been cut off and can't receive text code for verification. I also tried calling customer service line to pay but the phone call kept cutting off. I would love to pay this off as soon as possible, any help is greatly appreciated

[Bambino]

@glittergloss 

This is not O2. This is a customer community.

You need to speak to the Payment Management Team on 0800 902 0217/0800 032 5302

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support