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Over payment on my monthly bill

JMoore
Level 1: Joiner
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on ‎03-04-2024 18:26

on ‎03-04-2024 18:26

Hello, I have called and been on hold for over an hour now!!!! Get intouch with me asap or I’ll cancel my direct debit! 
you have over charged me for the last 3 months and was promised I was going to get a credit in the next 2 days! Where is it and why are you so hard to contact!? 

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MI5
Level 94: Supreme
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‎03-04-2024 18:28 - edited ‎03-04-2024 18:29

‎03-04-2024 18:28 - edited ‎03-04-2024 18:29

@JMoore 

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

Guide: How to find help & contact O2 

If you cancel your DD you'll get your debt sold to debt collectors and a mark against your credit score, guaranteed.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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