This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Order confirmation has been received but it’s wrong colour

Purplepain
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎07-04-2020 18:42

on ‎07-04-2020 18:42

Just ordered an iPhone 11 in purple however order confirmation says it's red?? Can't access anyone than change of mind policy which says that I need to tell o2 I have changed my mind and want a different coloured handset but there is no one to tell.  Phone is arriving tomorrow 

Message 1 of 2
294 Views
0 Kudos
1 REPLY 1

MI5
Level 94: Supreme
  • 152225 Posts
  • 651 Topics
  • 29031 Solutions
Registered:

on ‎07-04-2020 18:48

on ‎07-04-2020 18:48

Return it if wrong colour https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
284 Views
0 Kudos
Top Kudoed Authors
View All
Top