Open code

[Alibobs83]

I have 25% discount on my number through open code. I was told my daughters number, also on my account, would be eligible for 20% discount. How do I activate the discount. It won’t let me select it on my account. I’m sure the guy said I had to text a number on the phone but I can’t remember what it was! Does anyone know?

[madasaf1sh]

@alibob83

Full details can be found on this community guide:

https://community.o2.co.uk/t5/How-to-Guides/O2-Open-amp-Friends-and-Family-discounts-How-to-sign-up/...

[Alibobs83]

Thanks but this doesn’t have the answer. I’ve applied the code to my number already. It doesn’t say how to apply it to a second number.

[madasaf1sh]

@Alibobs83

There is a link to this help page:

https://www.o2.co.uk/family-plan

[MI5]

@Alibobs83 

Text the word LOYALTY to 21500 and follow the instructions text back to you.

[Alibobs83]

Thank you. I’ve done that but no reply as of yet. Does it take a while or is it usually instant?

[MI5]

@Alibobs83 

It's usually immediate.

Check the spelling and the number.

LOYALTY to 21500

[Alibobs83]

Is this off my number or the one I want to apply the discount too? I’ve done it off my own. Do you think that’s the issue?

[MI5]

@Alibobs83 

It should work off either number but try it off the new one too.